Need to return or exchange an item? it's as easy as
1,2,3...
1. Request a Return Authorization Number
2. You will
receive complete return instructions, shipping information & your authorization number
via email within 24 hours.
3. Print the authorization form
and include it with your returned merchandise. Once received, your return will be
processed within 7 business days. *Product exchanges may be subject to additional
shipping charges.
Note* You must
have a return authorization number prior to returning your merchandise.
Return Policy
& Guidelines: Any attached hang tags, labels and hygienic liners must
still be in tact, and the item must be returned in new condition. We do not accept
returns of items that have clearly been worn, soiled, damaged or deemed "used"
by the customer. Removing tags, labels and or the hygienic liner will qualify the
item as "used", and the return option is considered void and the sale
final. All items kept more than 30 days are considered accepted by the
customer. Orders that received free shipping that are returned for credit will have
the standard shipping amount of $6 deducted from the refund total. Items returned
that do not meet our return policy guidelines will be returned to the customer, and no
credit will be issued. |